Terms of Service2018-09-16T22:55:41+00:00

Please read these terms carefully before using FixShadowban.

It is up to you to read the FixShadowban user guide before using the service. By using FixShadowban, you agree that you have read the guide and agree to follow these guidelines.

  • FixShadowban is not affiliated with Instagram, Facebook or any Instagram third-party partners in any way.
  • FixShadowban is meant to stay to offer the best service to you. However, if there is any court order issued by Instagram against us, then we may be forced to close our services. We may refund the remaining balance to your paypal.
  • It is your sole responsibility to comply with Instagram rules and any legislation that you are subject to.
    You use FixShadowban at your own risk.
  • Time counts down only when your Activity is started. You can use your Activity time whenever you want.
  • We are not responsible for your actions and their consequences. We are not liable if your Instagram account is blocked or banned for any reason.
  • We require your Instagram username and password to obtain required information for Instagram.
    We don’t store, give away, or otherwise distribute your password to any third parties.
  • We can’t guarantee the continuous, uninterrupted or error-free operability of FixShadowban.
  • Before you make a purchase decision you are advised to try FixShadowban for free for 3 days.
  • You agree that upon purchasing our service, that you clearly understand and agree what you are purchasing and will not file a fraudulent dispute via PayPal.
  • We reserve the right to modify, suspend or withdraw the whole or any part of our service or any of its content at any time without notice and without incurring any liability.
  • It is your sole responsibility to check whether the terms have changed.
  • FixShadowban does not tolerate spam activity. If you are using spammy usernames or creating multiple new accounts to continue to use the 3-day free trial without ever buying time, or other spam-like activity, you will be banned from using FixShadowban.
  • By deleting the activity you choose to delete all reference data , All Remaining Time , all status information about your activity , and this can not be undo any way.

Refund Policy

  • We may refund your money for an unused Activity time if you have a problem with your account which we can not fix it and if the problem from our side (example : sometimes instagram may limit your account or limit the traffic to their endpoint which may prevent FixShadowban doing the job as expected , this problem is not from  FixShadowban side , so we may or may not refund base on the circumstances ) but if you abuse by using untrusted bots  then we are very sorry we can not refund any of your used or remaining time .
  • We do not offer full refunds if you used Activity time.
  • We will not refund even if your account still Shadowbanned.
  • We will not refund if your account shadowbanned because we don’t know if you abuse instagram by using untrusted bot service or have been reported by any third party.  
  • We will not refund if you have a Checkpoint Loop , since this will indicate that you are spamming instagram. 
  • We will not refund if you have a  “sentry_block” status accord  ,since you decide to abuse instagram system. 
  • We do offer full refund if you chose to pay for the service while you are in the demo mode.
  • FixShadowban meant to stay to offer the best service to you. However, if there is any court order issued by Instagram against us, then we may be forced to close our services.We may find other way to deliver the service to you  or we may refund the remaining balance to your PayPal.
  • You agree to NOT spam instagram by any means, by sending SPAM action over and over, since this may suspend your instagram account! and we will not refund if this happened.